WebinarJam Review: Is It Worth the Hype?

Webinar Jam Video conference Review
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A business can’t get very far without the right communication tools, and if your brand relies on connecting with an audience, a webinar tool is a solid solution.

Webinar Jam is one of the leading platforms for hosting online seminars, and you can use it to sell products, coach, or simply engage with an audience.

Is Webinar Jam any good?

Webinar Jam is a simple software that lets you host live and pre-recorded webinars for up to 5,000 participants and with six presenters. It’s a basic platform with many features and customization options, so you can make it work for your brand however you see fit.

A good webinar platform can make all of the difference when delivering your message, whether it’s to customers or peers.

what is webinarjam

Key Takeaways

  • WebinarJam offers a variety of interactive tools and customizable features for webinars.
  • The platform emphasizes marketing and monetization features alongside hosting services.
  • User experiences with WebinarJam’s interface and technical elements vary.

Overview of WebinarJam

In assessing WebinarJam, I’ve identified it as a robust software designed for hosting webinars. It effectively combines marketing tools with webinar technology.

A computer screen displaying the WebinarJam platform with a presenter's video, slides, and chat box, surrounded by a virtual audience of participants

Key Features

  • High-Definition Video: WebinarJam supports HD video for clear visuals.
  • Compatibility: Works on various operating systems and mobile devices, although as a host, desktop access is necessary.
  • Panic Room: An innovative feature that allows hosts to quickly switch to a new server if issues arise during a live session.
  • Customizable Pages: Offers a variety of templates for creating landing pages like registration pages.
a group of people sitting at a desk with a computer screen worth reviewing

The Pros and Cons

To get a better idea of what Webinar Jam can bring to your business, and whether it’s the right choice for a webinar service, we’ve weighed up the pros and cons.

With a clear view of their strong and weak points, you’ll be able to see right away if it’s got the goods to meet your communication requirements.



When you look at other platforms for conferencing, Webinar Jam is easy to afford without skimping on any of the important features. Paying for an annual plan also means you save even more.

Easy to use

using webinarjam

The entire process is streamlined for you and questions are asked along the way to help you set up webinars just how you like them. First-time users will find it easy to make sense of the software and create rooms. Once you get a handle on the system, you can start a new room within just a few minutes.

Large number of attendees

Compared to other webinar programs out there, Webinar Jam has huge capabilities for hosting sessions with up to 5,000 participants possible on their Enterprise plan. This takes the stress out of not knowing how many will show up to a webinar and whether they’ll even get in.

Clear audio and video

Even users with lower internet speeds were still able to hear crisp audio and get HD video when participating in webinars on this platform. Having this type of quality presentation can only boost the reputation of your brand and makes it easier to get your message across.

Usable analytics

Unlike other platforms that make it hard to understand data and read through the post-session analytics, Webinar Jam tries to simplify things. You can look at just a single webinar or compile the data together to get a better idea of how this marketing tool is working for you.

Easy payments

If you plan on charging attendees for participating in your webinar, Webinar Jam does the hard work for you. They offer many different payment gateways to make it easy for guests to contribute, as well as sale validation so there’ll be no confusion over who has paid what.


Issues with live stream

There is a 10-second delay that some participants experience, so the live function doesn’t always work as it should. This has a trickle-down effect that means chat, Q&A, and other engagement functions will suffer as well.

Branding continuity

While you can customize lots of the webinar materials and rooms, not all aspects can be changed to your branding choices. This means the overall presentation can be a little mismatched and not as professional as you would hope.

Translation problems

Some users have reported issues when using the translation services and found that the proposed translation wasn’t always correct. If you plan on relying on this feature heavily, you might want to reconsider until an update has been made.

Quality of Online Conferences

video i audio quality

Within Webinar Jam’s suite of features, their online conference capabilities are what set them apart.

The video presentations run in HD 30FPS resolution, you can screen share, deliver presentations from PowerPoint and other apps, and quickly and easily add attendees and promote them to presenters if need be.

The big issue, as mentioned in our pros and cons list, was the delay that most attendees experience when viewing a live webinar.

You’ll likely hear reports that they have a 10-second delay between what you’re saying and when they get the message, which can cause all kinds of problems for audience engagement. This aside, the quality is top-notch, but it’s a pretty big maybe if you’re worried about being in sync.

Extra Features and Add-Ons

Aside from offering the standard webinar services that other platforms do, there are some extras you can expect with Webinar Jam.

Consider the worth that these might bring to your future webinars if you choose this provider:

  • Panic button: If something goes wrong or your session freezes, press this button, and all attendees will be transported to a fresh, new room without a drama.
  • Instant promotion: Quickly turn a meeting attendee into a presenter with the click of a button so they can share their camera and ideas with others.
  • Device agnostic: The service works on smartphones, tablets, laptops, and desktops with the same level of quality.
  • Live chat: Run live Q&A sessions or ask questions and polls during a webinar to boost engagement.
  • Smartphone app: The Webinar Jam app lets you host a session from your phone, no matter where you are in the world.
  • Control center: A single place to change settings, look at analytics, and control how a meeting is going. You can even give access to other staff members so they can keep an eye on this while you’re running a webinar session.
  • Always-on Room: This room is open 24/7 and features a customized URL with your business name. You can pop in and out as needed and it gives attendees a simple way to get in touch quickly.

User Friendliness of Webinar Jam

If you don’t consider yourself a tech wizard, you’ll be thrilled to learn that Webinar Jam takes care of this for you.

Almost everything on their site is automated and customizable, so you can just answer a few questions and they’ll take you through each of the steps until it’s complete. If you’re in a hurry, you can get a webinar up and running in just a few minutes.

Webinar Jam wasn’t just good for hosts, but also attendees, and they couldn’t make it easier for people to register and join a conference. All you have to do is customize a signup funnel and they will automate the rest of it including sending out reminders and allowing people to register.

Pricing and Plans

Pricing plan

Understanding WebinarJam Pricing

WebinarJam presents a straightforward tiered pricing structure designed to accommodate various business sizes and requirements. Here’s what I found:

  • Starter Plan: Priced at $39 per month, ideal for individuals just beginning, with the capacity for up to 100 participants.
  • Basic Plan: At $79 monthly, this is their most popular option, suitable for those needing more room for registrants.
  • Professional Plan: With a monthly cost of $229, this plan offers additional features for advanced users.

Each plan includes unlimited webinars, and some offer additional features such as the ability to spotlight attendees and automated (evergreen) webinars.

Below is a summary in a simplified table format:

PlanPrice/MonthAttendeesNotable Features
Starter$39Up to 100Ideal for beginners
Basic$79Popular for growing audiences
Professional$229Advanced features for pros

Annual payment options are also available, which provide users with a cost-effective alternative to monthly payments.

All of these plans come with access to Webinar Jam’s customer support team, and they allow for an unlimited number of webinars to be held each year. They also offer a free trial so you can test out what the service has to offer and if it’s going to be a good fit for your business.

a computer screen with a monitor and other items on it during a webinar review

In my examination of WebinarJam’s pricing, I’ve observed several tiers aimed at a range of users, from solo entrepreneurs to growing businesses. Notably, the service offers a free trial and has a specific refund policy.

Webinar Jam’s Customer Support

Any time you use a new piece of software or start a marketing tool that you’ve never tried before, it can be daunting.

One of the best things about Webinar Jam is that they know this, so they’ve tried to implement as many customer support options as they possibly could.

According to current and previous users, Webinar Jam has a great reputation for customer service, and it’s noticed during the initial sign-up stages and as you get to use the software. You can easily access your account settings, billing and payments, or view the company’s policies and FAQs, as well as reach out to their staff in a number of ways.

Whether you’re thinking about joining the platform or are already a member, you’ll be able to get help by visiting their Facebook page, calling a support phone number, jumping on their 24/7 instant chat, looking for assistance with their online community, or using their dedicated support helpdesk.

The Easy Way to Host

webinarjam options

A webinar doesn’t have to be complicated, especially if you’ve never hosted one before, and Webinar has the goods to guarantee this.

Their simple layout and user-friendly functions allow you to create a custom webinar to suit your goals, and they do so without charging a fortune.


Getting Started with WebinarJam

an illustration of a laptop with a microphone worth the hype

To launch a professional-looking webinar with ease, I begin with WebinarJam. Its user-oriented design simplifies my webinar setup process, offers me a suite of customization tools, and presents a user-friendly interface that is manageable even for first-timers.

Setting Up a Webinar

When I’m ready to set up a webinar, the procedure is straightforward. First, I access my WebinarJam account and navigate to the Webinars section. Here, I click on + Add webinar to start the process. In consistent steps, I’m guided to choose my schedule and work through the setup wizard, where I encounter various options to define the webinar’s specifics, such as its duration and privacy settings.

  • Step 1: Choose Schedule
  • Step 2: Fill in the Webinar Details
  • Step 3: Configure the Webinar Settings

Customization Options

Customization is integral to creating an impactful webinar. I have the flexibility to use templates to design my landing page and registration pages, ensuring they align with my branding. For each webinar, I can explore different templates or edit them to suit the theme and content of my presentation. I also pay attention to the email notifications and settings to make sure they encapsulate the tone and information I want to convey to the attendees.

  • Landing Page: Select and customize templates.
  • Registration Page: Edit fields to gather attendee information.
  • Email Notifications: Tailor messages for pre- and post-webinar communication.

User-Friendly Interface

I appreciate the user-friendly interface that WebinarJam offers. It’s built with the host in mind, enabling me to manage my webinar without the need for technical expertise. This user-friendly nature extends to my attendees, allowing them to join the webinar with minimal effort, whether they are on their laptops or using their mobile devices.

In my experience, while attendees can join via mobile, for hosting, a computer is the preferred device for a seamless experience. This ensures stability in live video streaming and interaction management throughout the webinar.

Engagement and Interactivity

a group of people at a table with laptops possibly reviewing documents or participating in a webinar

In my assessment of WebinarJam, a standout feature is the array of tools it presents for boosting engagement and interactivity during webinars. Understanding how these features function is essential, as they enrich the participant experience and foster a dynamic dialogue between the host and audience.

Live Chat and Q&A Sessions

My experience with the live chat functionality indicates it is a cornerstone of participant interaction. This real-time communication channel promotes a vibrant conversational environment. Additionally, Q&A sessions are seamlessly integrated, empowering attendees to pose questions which I can address on the spot, enhancing clarity and engagement.

  • Live Chat: Enables instant messaging among participants.
  • Q&A Sessions: Collects audience questions for the host to answer live.

Polls, Surveys, and Whiteboard

I’ve found that polls and surveys are pivotal for soliciting attendee opinions and feedback, giving valuable insights that can guide the webinar’s flow and content. The whiteboard feature allows me to present ideas visually, which aids in illustrating complex topics and keeping the audience captivated.

  • Polls: Facilitates real-time voting on questions I pose.
  • Surveys: Gathers comprehensive feedback post-event or during live sessions.
  • Whiteboard: Enhances explanation of concepts through drawing and annotation.

Audience Engagement Tools

WebinarJam integrates various engagement tools to maintain a captivating experience. These mechanisms are designed to keep my audience invested and responsive throughout the session.

  • Interactive Tools: Range from handouts, virtual hand-raising to attention indicators.
  • Customizable Templates: I personalize webinar pages to reflect the tone and topic of the event, making sessions memorable.

Marketing and Monetization Features

a computer screen displaying graphs and charts worth the hype

In my analysis of WebinarJam’s capabilities, I’ve found that its marketing and monetization tools are particularly potent. They are designed to efficiently drive sales and enhance audience engagement through strategic email marketing and lucrative live offer presentations.

Email Marketing and Automatic Notifications

I have observed that WebinarJam offers comprehensive email marketing tools. These are designed to help users send targeted emails before, during, and after the webinar. Automatic notifications ensure that registrants are reminded of the upcoming session and also receive follow-up communications. The platform’s capability to manage these emails could be critical in maintaining participant engagement and improving turnout rates.

Offers and Monetization

One of the primary strengths of WebinarJam lies in its live offers and monetization features. With the ability to present active offers during live sessions, hosts can directly pitch products or services to audiences. This is a robust strategy that leverages the urgency and timing of live events to boost conversion rates. The feature set for offers includes elements like countdown timers and limited availability alerts, which are effective in creating a sense of scarcity and driving immediate action from attendees.

Technical Aspects of WebinarJam

a man reviewing graphs on his laptop

In my experience with WebinarJam, the platform’s technical capabilities are pivotal for webinar effectiveness, encompassing robust broadcasting features and a variety of integrations for enhanced compatibility.

Broadcasting and Connectivity

WebinarJam offers reliable broadcasting functionality that ensures a smooth experience for both presenters and attendees. I’ve observed that it has the capacity to instantly reboot a new room in the unlikely event of technical issues, minimizing downtime and providing a quick recovery solution. This feature is crucial for maintaining the continuity of the webinar. In terms of connectivity, WebinarJam supports high-definition streaming and can handle large audiences without significant drops in quality or performance.

Compatibility and Integration

My reviews indicate that WebinarJam plays well with other tech tools and services, enhancing its compatibility and making it a versatile choice for users. The platform integrates with various marketing tools, and also supports secure payment gateways, which are essential for monetizing events. Despite some user feedback mentioning clunky email editing, the platform provides a range of communication options, including invites and follow-up emails, crucial for attendee engagement.

WebinarJam Analytics and Performance Tracking

a desk with a laptop monitor tablet and graphs is worth the hype

In my extensive experience with webinar platforms, I’ve found that robust analytics are crucial for tracking success and making data-driven decisions. WebinarJam excels in this area with comprehensive analytics and reporting features, plus the added advantage of A/B testing capabilities for optimization.

Analytics and Reporting

My use of WebinarJam’s analytics dashboard has allowed me to monitor a myriad of metrics crucial for my webinar performance. The platform offers real-time data on:

  • Registration: Insights on the number of visitors to my webinar page and the conversion rate of registrations help me gauge interest and marketing effectiveness.
  • Attendance: I can view the number of attendees and compare it to the number of registrations to understand my drop-off rate.
  • Engagement: Data on participant interaction allows me to measure the effectiveness of my content and presentation style.

For additional analysis, integrating Google Analytics provides me with deeper insights into user behavior and traffic sources, enriching my understanding of the webinar’s performance.

A/B Testing for Optimization

I’ve used A/B testing with WebinarJam to maximize my webinar results. Some key areas include:

  • Landing Pages: Split-testing landing pages helps me determine which designs and copy convert attendees better.
  • Notifications: By testing different email notifications, I refine my communication strategy for higher engagement.

This analytical approach has been instrumental in optimizing my webinars for better reach and conversion.

Real-World Applications

a laptop is sitting on a desk next to a plant

WebinarJam excels in facilitating various interactive and engaging online events tailored to specific industries and purposes. Here, I’ll explore some of its real-world applications across sectors such as small businesses, education, and marketing.

Use Cases for Small Businesses

Small businesses can leverage WebinarJam to showcase products, conduct team meetings, and offer customer support. I find that its user-friendly interface and cost-effective pricing structure make it especially appealing for startups and small enterprises looking to connect with a wider audience without a hefty investment.

  • Product Demos: Utilize WebinarJam’s HD video capabilities to present clear and detailed product demonstrations.
  • Team Collaborations: Host internal meetings and workshops to facilitate seamless communication among remote team members.

Education and Training

Educators and trainers find WebinarJam to be a robust tool for virtual learning. I’ve noticed its popularity classes and tutorials, thanks to features such as interactive polls and the ability to share multimedia content.

  • Online Courses: Deliver live or pre-recorded sessions with the option for Q&A to enhance learner engagement.
  • Professional Workshops: Organize in-depth training events, making use of breakout rooms for focused group activities.

Lead Generation and Sales Webinars

WebinarJam serves as an effective platform for generating leads and conducting sales webinars. I appreciate its integrated registration forms and payment processing features which streamline the entire sales funnel for businesses.

  • Marketing Webinars: Attract potential customers with engaging presentations, live chats, and instant offers.
  • Sales Conversion: Directly sell products during the webinar using WebinarJam’s built-in payment gateways for a smooth transaction process.

Additional Features and Tools

a desk with multiple monitors and a laptop perfect for conducting webinars or reviews

In my comprehensive analysis of WebinarJam, I’ve pinpointed some robust additional features and tools that greatly enhance the functionality of the platform. These tools are designed to extend the capabilities of traditional live webinars and offer a more flexible and dynamic user experience.

Automated and Evergreen Webinars

Automated Webinars are an essential part of my toolkit with WebinarJam. They allow me to schedule and run webinars automatically, without the need for me to be present during the session. With this feature, I can simulate live events by pre-recording the content and setting it to play at designated times.

Evergreen Webinars are another feature I find invaluable. They give me the ability to create webinars that stay relevant and continue to generate leads or sales long after they are first recorded. The beauty of evergreen webinars is in their repeatability; I can keep running these webinars on a loop, which helps in reaching an audience regardless of timezone constraints and without any additional work from my side.

Advanced Scheduling and Registration

My success with WebinarJam is also supported by its Advanced Scheduling capabilities. I can easily set up multiple sessions of the same webinar to run on different dates and times. This flexibility ensures that my audience can find a convenient time to attend the sessions.

For registering participants, the Registration Button is a game-changer. I can customize it fully and embed it on my website or landing pages. The registration process is seamless and user-friendly, ensuring a high conversion rate from visitor to attendee. In addition, the platform’s built-in features enable me to create a registration page that captures essential attendee information, which I can use for follow-up engagement and analysis.

Usability and Accessibility

a woman is working on a laptop with a phone nearby

In my assessment of WebinarJam, I find that its design prioritizes user convenience and platform reach. The service is notably web-based, offering a Software as a Service (SaaS) model that enhances its usability across various operating systems.

Mobile Accessibility

WebinarJam exhibits compatibility with mobile devices, such as iPads, iPhones, and Android devices. However, mobile accessibility is geared towards attendees rather than hosts; as an attendee, I can easily join webinars on the go, whereas as a host, I’m required to operate from a computer to access full functionalities.

  • iOS Devices: Compatible for attendees.
  • Android Devices: Compatible for attendees.
  • Host Controls: Limited to computer access.

Ease of Use and SaaS Platform

As a SaaS platform, WebinarJam facilitates easy access since it is web-based, eliminating the need for software downloads or installations. My experience points to a user-friendly interface that simplifies the setup and management process. The service is designed to cater to digital marketers and other professionals with varying levels of technical expertise, which aligns with its approachable user interface.

  • User Interface: Intuitive and streamlined.
  • Setup Process: Quick and straightforward.
  • Web-Based: Accessible on multiple operating systems without downloads.

Comparisons and Alternatives

a desk with several monitors and a plant

In this section, I’ll take a closer look at how WebinarJam compares to other platforms and consider viable alternatives to this webinar solution. The focus will be on specific features, pricing, and user experiences.

WebinarJam vs Other Platforms

WebinarJam has positioned itself as a robust platform offering a variety of features for live webcasting, including the ability to handle large audiences, integrations with other tools, and marketing features like one-click registration. However, when comparing it to platforms like GoToWebinar or Kartra, one can notice differences in usability, pricing, and specific functionalities catered to different user needs.

  • GoToWebinar: Known for its reliability and ease of use. It caters well to those needing a stable platform for large audiences but may come at a higher price point.
  • Kartra: It’s not only a webinar platform but a comprehensive marketing solution that includes video hosting, email marketing, and page building capabilities.

Considering Alternatives

When reviewing alternatives to WebinarJam, it’s important to assess them based on the unique needs of your business. Lower-cost or free options might sacrifice functionality or scalability. Here’s a comparison of some alternatives based on notable features:

  • Zoom: Remarkable for its video conferencing capabilities but has also expanded to offer comprehensive webinar features.
  • ClickMeeting: Offers a cost-effective solution with a focus on online training and business meetings, often cited for its ‘all-rounder’ capabilities.

Summarizing Pros and Cons


  • Compatibility: Runs on all operating systems and can be accessed through various devices. However, mobile access is restricted to attendees.
  • Stream Quality: The platform utilizes cloud-based software which can support high-quality streaming. However, a stable internet connection is needed.
  • User Experience: The interface is user-friendly, making it suitable for hosting webinars without requiring extensive technical knowledge.
  • Unique Features: Offers distinct features like the “Panic Room” which can be a game-changer in managing live event crises.


  • Mobile Access: Hosts cannot manage webinars from mobile devices. Full functionality requires a computer.
  • Internet Dependence: Streaming quality is highly dependent on the internet connection of the users. This can be a limitation in areas with poor connectivity.

The Verdict on WebinarJam

Considering the capabilities and limitations of WebinarJam, my verdict leans positively. The platform stands out for its ease of use and dependable streaming performance, crucial for effective webinars. While mobile restrictions for hosts and the dependence on internet quality are notable drawbacks, the advantages offered by WebinarJam are substantial enough to merit a strong recommendation for those in need of a reliable webinar solution.

Frequently Asked Questions

a desk with a computer and monitor in front of a window for webinarjam

In this section, I’ll address some of the most pressing inquiries users have about WebinarJam, from pricing and user feedback to its comparison with competitors and safety features.

How does WebinarJam’s pricing compare to its alternatives?

WebinarJam offers various paid plans and does not provide a free version, apart from a $1 trial for 14 days. My research suggests the pricing is competitive when aligned with its extensive features, especially when compared to other webinar platforms.

What are the main complaints users have about WebinarJam?

Some users have reported issues with software glitches and a need for a more intuitive interface. Concerns have also been raised about customer service response times. However, it’s important to note that user experiences can vary widely.

How does WebinarJam’s feature set differ from Zoom’s?

While both services offer webinar and video conferencing capabilities, WebinarJam is tailored for webinar hosting with robust tools for event streaming and management. Meanwhile, Zoom focuses more on video conferencing and is widely used for a variety of meeting formats.

Can you list the safety features that come with WebinarJam?

WebinarJam includes a “Panic” feature which allows the host to move presenters and attendees to a new room if technical issues arise, thereby maintaining the security and continuity of the webinar.

What are the most common uses for WebinarJam in a professional setting?

Professionally, WebinarJam is commonly utilized for marketing events, live training sessions, remote team meetings, and educational workshops where engagement tools such as polls and chat features are beneficial.


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