Most businesses rely on a video conferencing solution these days, especially for webinars, so finding one that can do it all is key.
ClickMeeting is one of the more regarded options available, with a key focus on webinars, but designed to be a general video conferencing platform as well.
What is ClickMeeting? ClickMeeting is a popular video conferencing solution designed for hosting webinars and providing online training.
Within this browser-based platform, you’ll be able to share screens, make video calls, and host events, so it aims to be a one-stop-shop for all of your video communication needs.
When you’re in the market for webinar software, it’s easy to get overwhelmed with the options.
We’ve created this detailed review of ClickMeeting so you can see what it’s all about, including its best and worst features that make it a standout.
What is ClickMeeting?
ClickMeeting is an all-in-one web-based video conferencing solution that offers four key tools: online meetings, online courses and training sessions, product demonstrations, and webinar hosting.
Designed to be a one-stop shop for any online event, ClickMeeting is a popular choice for small to medium-sized businesses.
The most popular function of the ClickMeeting suite is their webinar hosting, allowing you to reach up to 10,000 attendees at a time.
They also offer pre-recorded webinar capabilities for scheduled and evergreen content, and modern webcasting technology, marketing tools, and analytics to track how your events are performing.
The Top Features
The best way to gauge whether a webinar platform is right for your business is to see what its key features are.
ClickMeeting has a lot to offer in more than just webinar hosting, including the following:
- Video meetings: Hosting online business meetings with your employees and external shareholders. Collaborate and share documents and information with ease during these meetings, allowing for up to 25 attendees who can talk on the call.
- Webinar hosting: Host live webinars and create on-demand and automated webinars that can be recorded at any time, plus the option to have a free or paid registration. Features include call to action buttons, customized registration pages, and up to 10,000 attendees possible.
- Virtual conference rooms and product demos: Create a virtual conference room where you and others present ideas and information to thousands of attendees. These online events can be as small or large as needed and allow for more than just one person to deliver a presentation.
- Third-party integrations: Integrate ClickMeeting with loads of other software and apps for a more seamless workflow. Popular integrations include Microsoft Office, PayPal, Zapier, HubSpot, Moodle, Google Analytics, and YouTube.
- Multilingual chat: The ClickMeeting software is available in 11 different languages, and the text that appears in the chat can be translated into 52 different languages. This gives you a greater global reach without having to employ any additional translation services.
- Customer support: ClickMeeting ensures their customers can contact their support team seven days a week, using either live chat or email. They have a knowledge base available to read through as well, and several video tutorials that cover their most basic functions.
Pricing and Plans
Choosing a webinar platform that matches your business budget is sometimes challenging, so having a few options for payments like ClickMeeting does certainly helps.
This web-based solution even offers a free trial option where you can test out the software for 30 days and not pay a thing, but you will be limited to webinars only and with a maximum attendee rate of 25 people.
The paid plans cover three tiers and each of these gives you a little more access to premium features as you go higher.
The basic plan is called ‘Live’ and lets you run online meetings and live webinars for $25 a month, their ‘Automated’ plan at $45 a month allows recorded webinars as well, and Enterprise is a custom package that you can cater to your business needs.
All levels of plans come with some basic functions, including an unlimited number of online meetings and webinars, 25 cameras available in meetings, and one host.
However, the higher the plan, the more functionality you have, including video quality, file storage limits, and breakout rooms.
Pros and Cons of ClickMeeting
As one of the frontrunners in the video conferencing market, we need to know all we can about ClickMeeting.
We’ve dived deep to find out the pros and cons that this platform is known for, so you can see its strengths and weaknesses.
Lots of integrations
For a small business-based program, it’s surprising to see how many integrations are possible with ClickMeeting and how seamlessly they run.
The two noteworthy mentions are YouTube, letting you show a video during a webinar, and Microsoft Office, syncing up with your emails, calendars, and documents.
Paid webinar options
Being able to charge for webinars is a great way to make money, and ClickMeeting has turned on this function in recent times.
All attendees to a webinar or meeting will get a special token that gives them secure access, so there’s no risk that someone will be there uninvited.
The user interface and dashboard of CllckMeeting are clean and simple, and they walk you through the necessary steps to do whatever it is you’re trying to do.
Those who have zero experience creating webinars or hosting video meetings will love how easy it is to do here.
No phone support
Although they have live chat and email support available, the lack of phone support is a letdown.
Without a phone number to call, you could be left waiting a while until you get a response, and even then it’s nice to hear from a human on the other end of the line when you’re having problems.
Some users have reported issues with wavering audio quality, which isn’t ideal during video calls and webinars.
If you are one of the unlucky ones that experience audio issues, it’s worth reporting immediately to the support team.
Not ideal for large companies
ClickMeeting hasn’t been designed for large or even medium-sized companies, so there are limits to who can use it.
For the price, it’s disappointing that it can’t deliver for larger teams, so this is worth keeping in mind.
How Do You Use It?
ClickMeeting is commonly used for webinars and video meetings, and both tasks are easy to set up.
We’ll show you the simple steps for creating and hosting a video meeting with ClickMeeting so you can see how simple it is.
- Go to the ClickMeeting dashboard and create an event from there, then select meeting.
- Give some details to your meeting, including a meeting name and a unique URL that others will use to access it. You can add an appendix at the end of the URL so that attendees can easily see what the meeting topic is.
- On the ‘Start a Meeting’ page, do a test run of your internet connection and video and audio quality. This will help to iron out any potential issues before the meeting begins.
- Decide whether you want it to be a scheduled event or a permanent event. Permanent events are usually recurring and can be set for any time, whereas scheduled ones have a specific date and time attached to them.
- Add an agenda to the meeting so that people can see what is being discussed when they enter the virtual room.
- Invite participants and co-presenters using either your contact list or the attendee history of previous sessions.
- Enter the meeting room before it’s scheduled to begin to ensure you’re the first one there. Otherwise, a virtual waiting room is available for attendees to use until you log in.
ClickMeeting vs the Competition
As just one of many video conferencing solutions, it’s a good idea to compare ClickMeeting with some of the others that have similar offerings.
Here are the key differences and similarities between ClickMeeting and its competitors.
- ClickMeeting vs Zoom: ClickMeeting has some advanced features that Zoom doesn’t, like audience analytics and activity tracking. However, people like Zoom’s customer support best but found both platforms easy to use.
- ClickMeeting vs AnyMeeting: AnyMeeting is a budget-friendly alternative, and as such, it’s lacking in a few features that might impact what you can do with it. ClickMeeting is the more expensive option but still has some disappointing flaws, including audio issues that are prevalent on calls and webinars.
Click Your Way to Easy Communications
ClickMeeting has been designed with simplicity in mind, and although it’s predominantly used for webinar hosting, there are other great features it offers as well.
This makes a smart choice for any small to mid-sized business looking for a video communications platform that can do so much more.
Video conferencing and webinars have become the norm for so many businesses today, but if you’re not using these communication methods right, it could be doing you more harm than good.
To learn more about using webinars for your business, read on for some commonly asked questions and answers about them.
Do Webinars Need a Registration Page?
A webinar registration page can help you capture the contact information of those who plan on attending your events and send out notifications reminding them of an upcoming event.
Their contact information can then be used in your database or to convert leads into sales, even if they don’t attend the webinar, so it’s worthwhile using a registration page.
Can Webinar Hosts See Me?
A webinar usually consists of a presenter or presenters who are delivering the presentation, with the audience watching them.
While there may be features like chat and poling available, the presenter and other attendees should not be able to view you through your web camera.
What Is A Good Webinar Attendance Rate?
Most experts believe that you can expect between 35% to 45% of registered attendees to actually show up to the webinar as scheduled.
Depending on your audience reach and the content you’re delivering, the number of attendees can vary from just a handful to a few thousand, so the hosting platform must be able to cater to these numbers.