As an avid user of webinar platforms, I was intrigued to learn about BigMarker, a popular webinar and video conferencing software. With a multitude of features and a user-friendly interface, it’s no surprise that BigMarker has received positive feedback from its users. I felt it necessary to dive in and explore this platform to see if it lives up to its reputation.
In my research, I discovered that BigMarker offers an extensive range of tools for both webinar creation and management, as well as for enhancing the attendee experience. From seamless integrations with popular software to various pricing packages catering to different business needs, it appears that BigMarker truly aims to provide a comprehensive solution for webinar hosts like myself. But, like any product, I knew there would also be pros and cons to consider, as well as comparisons to competing platforms.
Key Takeaways
- BigMarker offers a wide array of features for both webinar hosts and attendees
- Various integrations, pricing packages, and customer support make it a versatile solution
- A thorough analysis of pros, cons, and alternatives can help users make an informed choice
BigMarker Overview
As a marketer, I have tried various webinar platforms, including ON24, GoToWebinar, and Zoom. However, I discovered that BigMarker, a SaaS webinar platform, stands out with its exceptional features and customization options.
Having used BigMarker for quite some time, I can confidently say that it is among the best webinar platforms available. Its comprehensive set of features, such as branded landing pages and interactive sessions, allows me to fully customize my virtual events to match my brand and marketing goals. Furthermore, the web-based interface is effortless to set up and requires no downloads, making it convenient for my attendees.
What sets BigMarker apart from ON24, GoToWebinar, and Zoom are its robust marketing and interactive experiences. Its event creation process is seamless, allowing me to create meetings with fixed URLs for easy organizing and access for both myself and my audience. This feature is particularly helpful when I need to quickly organize a new meeting.
Functionality-wise, BigMarker exceeds my expectations. Its ratings on G2 and Software Advice reflect a high level of user satisfaction, which I personally can relate to. The platform offers excellent ease-of-use, value for money, and customer support, as reported by users on these review websites.
Finally, I must note that the platform’s extensive customization capabilities have played a huge role in enhancing my virtual events, resulting in a better overall experience for my attendees.
In summary, as someone who has experience with ON24, GoToWebinar, and Zoom, I find BigMarker to be a powerful and customizable webinar platform that has elevated my virtual event experience. With its user-friendly interface and extensive features, I highly recommend it to anyone in search of a reliable and effective webinar solution.
Bigmarker Features
Webinar Types
BigMarker offers various types of webinars to suit different needs. They provide live webinars for real-time presentations and interactions, while automated webinars can be pre-recorded and scheduled to play at specific times or upon registration. If you want your webinars to be accessible 24-7, you can choose on-demand webinars so attendees can watch at their own convenience.
Customization Options
BigMarker allows me to create a customized and branded experience with ease. From the webinar landing page to the event interface, attendees will feel as if they are part of my unique, branded event experience. With a wide range of presentation tools and the option to share my screen, BigMarker helps me deliver engaging and appealing presentations.
Automation Tools
One of my favorite features in BigMarker is the seamless automation. With these tools, I can set up automated chat messages and Q&A functionalities that smoothly guide my attendees through the event. Moreover, the platform offers an easy way to hand out relevant files or handouts to participants during the event — a great addition to make the webinar more interactive and informative.
Interactive Features
Interactivity is the key to successful webinars, and BigMarker has no shortage of interactive features. Not only can I share my screen or use various presentation tools, but I can also engage with my audience in real-time through live chat and Q&A options. The host view lets me manage all these interactions while keeping track of the webinar’s progress, making it an essential tool for delivering an engaging, responsive experience.
See also: What are BigMarker breakout rooms?
Marketing Tools
BigMarker helps me reach a wider audience with their built-in marketing tools. Integration with CRMs makes it easy to manage and segment my contacts, while webcast mode allows me to broadcast my webinar to hundreds or even thousands of viewers. The feature to create popup offers during the event helps me capture leads or promote my products, and I can even customize the timing of these pop-ups and chat messages.
Design and User Interface
In my experience using BigMarker, I’ve found that the design and user interface are well thought out and easy to navigate. When first logging in, I was greeted with a clean and organized dashboard that provided a clear overview of my upcoming webinars and analytics.
The user interface of BigMarker is quite intuitive, even for someone like me who isn’t particularly tech-savvy. I was able to create and customize my webinar sessions without any trouble. One useful feature that I appreciate is the option to use custom CSS to personalize the look and feel of my webinar landing pages. This allows me to customize the design in accordance with my brand’s identity.
I’ve also noticed that BigMarker is mobile responsive, which means it’s accessible and user-friendly on various devices like smartphones and tablets. This is of great importance, as it ensures that my attendees can participate in my webinars from their preferred devices with ease.
In conclusion, based on my experience with BigMarker, I can confidently say that the design and user interface are well executed and provide a pleasant user experience.
BigMarker Integrations
Social Media Integrations
I find BigMarker’s social media integrations to be quite useful. They offer seamless connections with platforms such as Facebook and Twitter. This makes it easier for me to engage with my audience during webinars and promote my events effectively. For instance, I can stream my webinars directly to Facebook or embed YouTube videos in my presentations, fostering a more interactive experience for my attendees.
Email Tools Integrations
It’s important for me to connect with my audience effectively, and BigMarker’s email tools integrations play a vital role in achieving that. By integrating with popular email service providers, I can send personalized invitations, reminders, and follow-up emails to enhance my outreach. This integration helps me automate my communication process while still maintaining a personal touch.
CRM Integrations
To optimize my sales and lead nurturing processes, I value BigMarker’s extensive CRM integrations. By seamlessly integrating with leading CRM platforms, I can easily transfer my webinar data from BigMarker into my CRM system, which in turn helps me track and analyze my leads more efficiently. This ensures that my sales efforts are well-targeted, and all potential opportunities are fully exploited.
In conclusion, BigMarker integrations play an essential role in enhancing the functionality and effectiveness of my webinars. Incorporating social media, email tools, and CRM integrations gives me an edge in elevating my webinars, nurturing leads, and promoting my events in a more targeted and personalized manner.
Webinar Creation and Management
Webinar Creation
Creating a webinar on BigMarker is a straightforward process. First, I click on the “create a new webinar” button. This takes me to a page where I can customize my webinar with various settings. One of the features I find particularly helpful is the selection of templates for both the registration page and the landing page. These templates save me time and give me a professional-looking starting point for my webinar.
See also: How to Use BigMarker
In the webinar creation process, I also have the option to edit various aspects of the registration page, such as adding custom fields for attendees to complete. Additionally, the platform provides several options for customizing my webinar room, including the ability to upload my own materials or integrate third-party tools.
Webinar Management
Once my webinar has been created, managing it is a breeze with BigMarker’s intuitive interface. I have access to a wide range of tools that allow me to monitor attendance, engage with attendees, and analyze the performance of my webinars.
One feature that I find particularly useful for webinar management is the ability to edit my webinars even after they have been scheduled. This allows me to make changes or updates as needed without having to start from scratch. Furthermore, the platform offers various analytics tools that help me review the performance of my webinars and make data-driven decisions to improve future events.
Overall, BigMarker delivers a seamless experience in both webinar creation and management, making it an ideal choice for hosting engaging and interactive virtual events.
Attendee Experience
As an attendee, I found that BigMarker offers a seamless experience from registration to post-webinar follow up. In this section, I will discuss the registration process, in-webinar experience, and post-webinar follow up.
Registration Process
The registration process for a BigMarker webinar is straightforward. Attendees are required to enter their information such as name, email address, and sometimes additional details based on the webinar organizer’s preferences. After registration, I received an email confirmation with the webinar details and the option to add the event to my calendar. I also appreciated the reminder emails sent before the webinar, keeping me informed of the upcoming event.
In-Webinar Experience
The in-webinar experience on BigMarker is engaging and user-friendly. The clean and intuitive user interface allows me to focus on the content being presented. Attendees can interact with the host through a chat feature where they can ask questions and upvote other attendees’ questions to show their interest. This upvoting feature makes it easier for the host to address the most relevant and popular queries during the Q&A session.
BigMarker also offers customizable webcam video filters and backgrounds, which enhances the visual aspect of the webinar. As an attendee, I found the experience enjoyable and informative. The platform has a few drawbacks, such as a slightly less optimized mobile experience, but it does not take away from the overall value and usability of the tool.
Post-Webinar Follow Up
BigMarker’s post-webinar follow up is efficient and valuable. After the webinar, I received a thank you email with a recording of the event, relevant materials, and an option to provide feedback. This feedback is crucial for the organizers to improve their webinars and tailor them to the audience’s preferences. Giving attendees easy access to event materials and recordings ensures they can revisit the content and share it with others who might have missed the session.
Pricing and Packages
As I researched BigMarker’s pricing and packages, I found out that they offer a range of options to suit different needs. Here are the details I gathered from their pricing page:
- Elite: Priced at $189 per month, this package offers a comprehensive set of features for businesses looking to host webinars and virtual events. Some of the highlights include an attendee limit of 500, unlimited webinar hosting, and recording storage.
- Premier: At $399 per month, the Premier package takes the offering up a notch with support for up to 1,000 attendees and additional features such as team management and collaboration tools. This package is ideal for larger organizations or those with more extensive webinar needs.
In addition to the Elite and Premier packages, FinancesOnline’s review also indicates options of a free trial. This allows users to test out the platform’s features before committing to a paid plan. The free trial offers an opportunity to explore BigMarker’s interface and functionalities to better understand whether it aligns with one’s needs and budget.
As a user, I would appreciate the range of pricing options BigMarker offers, as it allows me to choose a package based on my requirements. The free trial is also an excellent feature, which helps me evaluate the platform’s capabilities and suitability for my business.
Related: BigMarker Time Limit
In conclusion, BigMarker provides flexible pricing options and a free trial for businesses wanting to explore their webinar and virtual event hosting solutions. This allows potential customers to make an informed decision when choosing the package that best fits their needs.
Customer Support Review
As a BigMarker user, I have experienced their customer support firsthand. Their support staff is exceptional and consistently available to address any queries. They always listen patiently to my concerns and provide clear and helpful solutions in a timely manner. One example of their responsive support is this TrustPilot review which attests to their dedication in assisting users. BigMarker’s technical staff is also reliable, ensuring that technical issues get resolved promptly.
When it comes to onboarding, BigMarker excels in guiding users through their platform. The G2 reviews highlight the ease of use and robust features available, with the support team assisting users throughout the onboarding process. As a result, new users can quickly familiarize themselves with the software and start hosting webinars without delay.
In addition, BigMarker’s TrustRadius ratings further emphasize their commitment to providing top-notch support. With a score of 9 out of 10, it’s clear that users have a high degree of satisfaction with BigMarker’s customer service.
During my time as a BigMarker user, I have found their support to be attentive and genuinely invested in the success of their clients. Their responsiveness and knowledge have made my experience smoother and more enjoyable. As someone who values customer support, I am confident that BigMarker delivers excellent service to all users.
BigMarker Pros and Cons
I have gone through some user reviews and the following points provide a brief summary of BigMarker’s pros and cons based on my research.
Pros:
- User-friendly interface: BigMarker has a clean and nice UI, which makes it easy to navigate and set up webinars. Users especially appreciate the frictionless presentation experience that can be customized to suit their needs.
- Web-based experience: Being a cloud-based webinar platform, BigMarker does not require any downloads. This is a major advantage as attendees can join webinars effortlessly from any device.
- Reliability: The platform is known for its incredible reliability, which is crucial for hosting successful webinars. Users have reported very few technical issues during their events.
- Integrations and API access: BigMarker offers a wide range of free marketing integrations that help users promote their events effectively. They also provide free API access, allowing users to integrate the platform with their existing tools and systems.
- Customer support: Users have commended BigMarker’s support team for their responsiveness and helpfulness in addressing issues and answering queries.
Related: Does BigMarker have an App?
Cons:
Despite its advantages, there are a few drawbacks users have pointed out:
- Pricing: Some users have mentioned that BigMarker’s pricing can be on the higher side, especially for small businesses with limited budgets. However, this is subjective and may depend on the specific requirements of individual users.
- Occasional latency issues: A few users have reported some minor latency issues during screen sharing and video conferencing, which might affect the overall experience during a webinar.
- Limited customization options: While BigMarker is highly customizable, some users have expressed their desire for more advanced customization features to further enhance their webinars’ look and feel.
In conclusion, while this brief section highlights some of the main pros and cons of BigMarker based on user reviews, it’s important to take these into account when considering whether this webinar platform is right for you.
BigMarker vs Competitors
As someone who has explored various webinar platforms, I’d like to provide a comparison of BigMarker and some of its competitors to help you make an informed decision on the best solution for your needs.
BigMarker vs Zoom
While Zoom is popular for its simplicity and well-known for video conferencing, BigMarker provides more advanced and flexible features for hosting webinars. BigMarker’s user interface is easy to use and offers options for customization, branding, and live streaming events according to user reviews. On the other hand, Zoom’s platform is not as tailored to the specific needs of webinars and lacks some of the advanced functionalities that BigMarker possesses. In terms of pricing, BigMarker offers custom pricing plans to match your requirements, while Zoom has more rigid plans.
BigMarker vs GoToWebinar
GoToWebinar is another popular platform for hosting webinars, though BigMarker has some advantages over its competitor. BigMarker offers a more modern and slick user interface which enhances the overall user experience. Additionally, BigMarker provides tools for attendee engagement such as live polls, Q&As, surveys, and more. GoToWebinar also offers some engagement features, but BigMarker’s offerings are generally more comprehensive. When it comes to pricing, both platforms offer tiered plans, but BigMarker provides more personalized options to suit your needs.
BigMarker vs ON24
ON24 is another competitor in the webinar platform space that focuses primarily on large-scale webinars and virtual events. ON24 offers a robust set of features for audience engagement, analytics, and customization. However, BigMarker differentiates itself with its ease of use, modern interface, and greater flexibility for various use cases. While ON24 provides powerful tools for larger events, BigMarker is a better fit for users needing a platform that covers live webinars, on-demand webinars, and smaller-scale events. In terms of pricing, BigMarker tends to offer more tailored pricing plans, whereas ON24 typically targets enterprise customers.
Overall, I hope this comparison provides you with a clearer understanding of BigMarker and its competitors, helping you make the best decision for your webinar needs. Remember, it’s essential to consider factors such as user experience, available features, use cases, and pricing, while selecting a platform that meets your specific requirements.
Conclusion
Who Should Use BigMarker
BigMarker is an ideal choice for those who frequently host live webinars, automated webinar funnels, and recurring coaching sessions. By using this platform, you can keep all your contacts in one place, eliminating the need for different software for various purposes. As I’ve seen myself, the platform’s comprehensive features can cater to diverse audience sizes, making it suitable for both small businesses and large enterprises.
Final Thoughts
After delving into BigMarker, I can confidently say it lives up to its reputation as a versatile and reliable webinar software. The platform offers impressive features such as HD audio and video conferencing, screen sharing, and recording capabilities that cater to a wide range of users. Additionally, it boasts a user-friendly interface and strong support system that eases the learning curve for new users.
Nevertheless, it’s essential for potential users to weigh BigMarker’s features and pricing against their specific needs and decide if it’s the perfect fit for them. Overall, BigMarker has proven to be a robust and comprehensive webinar solution that can enhance and streamline your virtual event hosting experience.
Frequently Asked Questions
What are the key features of BigMarker?
BigMarker offers a wide range of features to help create and manage webinars, virtual, and hybrid events. Some key features include powerful video technology, interactive experience capabilities, customizable branding, live and on-demand webinars, chat and Q&A tools, and the ability to host up to 1,000 attendees per webinar. BigMarker also offers automated reminders to help keep your audience informed of your webinar or event.
How does BigMarker compare to other webinar platforms?
In comparison to other webinar platforms, BigMarker sets itself apart with its highly customizable interface, robust marketing features, and flexible options for hosting live, on-demand, or hybrid events. While many platforms require downloads, BigMarker is a web-based solution offering ease of use and accessibility to users.
What are the pricing options for BigMarker?
BigMarker offers multiple pricing tiers to accommodate the needs of various users. Some current pricing options include the Elite plan at $189 per month and the Premier plan at $399 per month. Each tier offers different features and capabilities, so the choice of plan will depend on your needs and preferences.
Can BigMarker integrate with other tools and platforms?
Yes, BigMarker offers integration capabilities with various tools and platforms to help streamline your workflow and improve overall efficiency. Some of the integrations available include Salesforce, Slack, Mailchimp, and Zapier. By integrating with other tools, you can better manage attendee data, automate marketing efforts, and collaborate with your team more effectively.
How user-friendly is the BigMarker interface?
The BigMarker interface is designed to be user-friendly and easy to navigate, even for those who may be new to webinar platforms. With a clear layout and intuitive design, setting up webinars and managing events becomes a smooth and efficient process.
What level of customer support does BigMarker provide?
BigMarker offers excellent customer support, reflecting their dedication to assisting users with any issues or concerns they may have. Customer support channels include live chat, email, and an extensive knowledge base in the form of articles and tutorials. This ensures that users receive the help they need to make the most of their BigMarker experience.
